V I S I O N

TO BE A GLOBAL LEADER IN CULINARY SERVICE EXCELLENCES AND FOOD BUSINESS MANAGEMENT.

PROFILE

PROVEN EXPERTISE

  • THAI Catering Services established in 1960.
  • More than 60 years’ experience of in-flight catering and ground-based operations and products, serving THAI and over 50 customer airlines.
  • In-house experts and laboratories to meticulously maintain standards and keep ahead of the catering industry’s advancements.
  • Proven, award-winning Thai flair for innovation and customer satisfaction.
  • THAI Catering offers one-stop catering services for airlines, delivering onboard culinary experiences, with high-quality international standards.

UNSURPASSED FACILITIES

  • THAI Catering at Suvarnabhumi Airport with a technologically advanced purpose-built 120,000 square meters facility and sufficient capacity to produce 87,000 meals a day to exclusively serve the international aviation catering needs of today and the future. 
  • THAI Catering at Don Mueang International airport on 40,200 square meters area which operate on-ground business such as the Puff & Pie Bakery, indoor and outdoor banquet services, food supply in the airlines lounge and THAI catering restaurants. 
  • THAI Catering at Krabi International Airport produces meals onboard to serve the airlines flying from Krabi International Airport on 1,200 square meters area. 

AWARDS

       THAI’s team of international culinary experts and chefs produce award-winning cuisines. Specialized separate kitchens are dedicated to Western, Thai, Chinese Japanese, Indian, and Arabian/Islamic meals to cater to specific requirements.

       Innovative meals are created with that distinctive Thai influence, producing gastronomic delights designed to maximize passage satisfaction.

       Chefs with creative skills, state-of-the-art facilities and unmatched resources, using only the highest quality produce, fresh herbs and ingredients, make THAI Catering services the world’s leading flight kitchen. Able to rapidly respond to individual requests and specific dietary requirements.

AWARDS

AWARDS

2023

  • Excellent Catering Service Award 2023 from EVA Air, Thailand

2021 

  • Certificate of Appreciation during COVID 2020-2021 by KLM Food & Beverage Team 

2020 

  • Outstanding Food Service by a Carrier in Asia from PAX International Readership Awards 2020 

2019 

  • Outstanding Food Service by a Carrier in Asia from PAX International Readership Awards 2019 
  • Professional Certification in Thai Culinary, Pastries, Bakery and Hospitality from The Institute of Professional Qualifications, Office of the Prime Minister by 2019, accredited 321 people 

2018 

  • Best Economy Class Onboard Catering from Skytrax 2018
  • Best Catering Award 2018 from Air China in Thailand
  • Second Place Award, Favorite In-flight Food & Beverage and Second Place Award, Favorite Airline Loyalty Program for the Royal Orchid Plus Mileage Program, from the Kayak Website
  • Certificate, Thai SELECT from the Department of Trade Promotion, Ministry of Commerce in the THAIFEx – World of Food Asia 2018
  • Most Improved, Excellence in Catering Award 2017/18 from Singapore Airlines
  • The Most Outstanding Caterer in Asia, Best Performance of 2018 Award from Asiana Airlines
  • Best Entrepreneur award 2018 from Airports of Thailand Public Company Limited
  • Professional Certification in Thai Culinary, Pastry, Bakery and Hospitality from The Institute of Professional Qualifications, Office of the Prime Minister, by 2018accredited 297 people 

2017 

  • Best Economy Class Onboard Catering from Skytrax 2017
  • 2017 Excellent Catering Service Award from EVA Air, Thailand
  • Honorable Award for Excellent Service from China Eastern Airlines
  • Best Inflight Food 2017, voted by International Flight Service Association (IFSA) members
  • Bronze Medal in an international inflight meal cooking competition at the “Sky Delight Awards 2017”, Sky Service Forum 2017 in Moscow, Russia
  • Certificated of Delectable Catering on CI834 May 12, 2017 from China Airlines
  • Best Entrepreneur award 2017 from Airports of Thailand Public Company Limited 

2016 

  • Outstanding Catering Performance Awards 2016 from Air Macau at Suvarnabhumi Airport
  • Silver Award, Excellent Catering Service Award 2016 from EVA Airways
  • Certificated of Caterer’s Performance Recognition Program (CPRP) in Recognition for your Service Excellence in achieving your 2016 Performance Target from Cathay Pacific Airways
  • Best Economy Class Onboard Catering from Skytrax

2015 

  • Gold Award, Excellent Catering Service Award 2015 from EVA Airways
  • Gold Award, Best Caterer 2015 from All Nippon Airways
  • Travel and Leisure Magazine Awards 2015 – received 3 awards:
  • 1.Top 5 World’s Best Airlines for Customer Service 2015 – awarded to service with smile, first class food, comfortable seats and excellent childcare
  • 2.Ranked 7th in the World’s Best Airlines International Airlines 2015 – due to excellence in all aspects; ground service, in-flight meals, seating comfort, onboard facilities, and air mileage program
  • 3.Ranked 7thin the World’s Best Airlines for Food 2015 – due to excellence in food and beverages served
  • Thai Select Label for EuangLuang Curry Sauces from Thai SELECT PRODUCTS 2015 Award 
  • The Prime Minister’s Industry Award 2015 in Logistic Development 

2014 

  •  Best Economy Class Airline Cateringfrom Skytrax 2014
  •  Silver award, Best Middle Haul Caterer 2014 from EVA Airways
  • Gold Prize Best Middle Haul Caterer Award of 2014 From All Nippon Airways 
  • The 2014 Excellent Catering Service Award “SILVER” 

2013 

  • THAI SELECT Awarded by Ministry of Commerce Thailand on August 2013
  • Best Economy Class Onboard Catering from Skytrax 

  • Excellent Catering Service Award “Gold” by EVA AIR

  • Jetstar International’s Most Improved Caterer of the Year Award 2013 from Jetstar 
  • GOLD PRIZE Best Long Haul / Middle Haul Caterer Award of 2013 awarded by ANA 

2012 

  • Best Economy Class Onboard Catering from Skytrax
  • Best Performance of 2012 Award from Asiana Airlines 

2011 

  • Best Economy Class Onboard Catering from Skytrax
  • Awarded Excellent Catering Service Awards “Silver” 2011 from EVA Airways 

2008 

  • Ranked 3rdthe world’s best airlines in The World’s Best Award 2008 Top 10 International Airlines By voting from travel and leisure magazine readers, who is a group of travellers and regular travelers, earning points for providing comfort ground services during travel, meals, in-flight services
  • Best Caterer of 2008 Award from China Airline
  • Mercury Awards 2008 from International Travel Catering Association (ITCA) 

2007 

  • Meal of the Week award in 2007 for its first class meal on the Bangkok-Hong Kong flight by voting www.airlinemeals.net
  • Best Caterer from China Airlines
  • Selected to take charge of Food & Beverage for Participant of University Bangkok 2007 

2005 

  • rank 9thfor onboard catering service in Royal First Class from Skytrax
  • THAI was voted top-five in five categories namely, Favourite Airline Overall; Favourite Business Class; Favourite Economy Class; Favourite Cabin Service and Favourite Airline Food from SmartTravel Asia.Com
  • THAI’s Catering was awarded a plaque and a certificate from Ministry of Public Health for hygienic food
  • Operated business at “Aichi Expo” Exhibition, Japan 

2004 

  • Introduced “Good Procurement Governance” to take control of purchasing process  

2003 

  • Introduced “TESC Principal” to integrate with the current system to improve Quality Assurance process especially on Taste, Appearance, Smell and Content  

2001 

  • The Catering Services Department of THAI was awarded The Prime Minister’s Industry Award 2001 under the category Quality Management 

2000 

  • Thai was voted among top ten airlines in the Asia Pacific region under the categories Best Economy Class, Best Airline Food, Best Cabin Crew Service, and Best Frequent Flyers Programfrom Business Traveller Asia Pacific 

1999 

  • Outstanding Handling Agent Staff from Singapore Airlines 

 1998 

  • Selected to take charge of Food & Beverage for Participant and Staff of Asian Games and Fespic Games
  • Outstanding Handling Agent Staff from Singapore Airlines 

1997 

  • Outstanding Handling Agent Staff from Singapore Airlines 

1995 

  • Best Overseas Caterer 1994/95 Award from Singapore Airlines 

1993 

  • Awarded “PRIX D’ EXCELLENCE” 1993 from Air France 

1992 

  • Awarded ‘Performance Excellence’ from Cathay Pacific Airline
  • Best Caterer of the Year from All Nippon Airways
  • Outstanding Partnership and First Class Catering service from Lufthansa
  • “Best Caterer of The Year” Appreciation of Excellent Performance in The Past Year from All Nippon Airways 

1990 

  • Recognition of Support and High Standard of Service from Cathay Pacific Airways

1989 

  • Most Improved Caterer from Cathay Pacific Airways 

1988 

  • Recognition of Support and High Standard of Service from Cathay Pacific Airways 

1987 

  • Recognition of Achievemen from Cathay Pacific Airways 

1986 

  • Excellence in Partnership from Cathay Pacific Airways